Which?
Skip to main navigation
Skip to sub navigation
Skip to main content
Skip to footer
  • The Banking Problem
  • Real Stories
  • How to Protect Yourself
  • Support Our Campaign
  • Campaign Updates
  • We Mean Business
Home » Real stories

Real stories

We already know that Britain’s banks need to get better, but we would like to hear your opinions and experiences of banking – good and bad – to help us understand what isn’t working, and what is.

 
Everyone relies on their bank, whether for loans and mortgages or to help us save and invest our money. So the more everyone tells us about what’s going on, the more we can help put things right.
 
Tell us your story.
Banks are like airlines, they charge for everything
See video

Danielle thinks that banks are like airlines, because everything seems to cost extra. And it seems that we have little choice as all the banks are doing this.

Share BNBB on emailShare BNBB on TwitterShare BNBB on FacebookShare BNBB on StumbleUpon
Tell us your story
  • Most Recent
  • Most Popular
Bank Accounts stories
Charges?
I pay my salary into my bank current account, I never overdraw and they pay me £5 a month. I can go...
18 Dec 2009
Customer Service and Advice
Helpful, Ethical Bank
I bank with the Co-op Bank; I use internet banking and have no complaints whatever. The website is...
18 Dec 2009
Customer Service and Advice
Really friendly helpful Bank!
I bank with First Direct and find all their telephone employees simply marvellous - I have been...
18 Dec 2009
Bank Accounts stories
Nationwide Con.
In July this year Nationwide offered a £50 reward for transferring all my current account banking...
17 Dec 2009
Bank Accounts stories
Barclays don't care
Hi, I recently moved back to the UK from living in New Zealand for 4 years. Whilst away Barclays...
7 Dec 2009
Bank Accounts stories
card blocked due to buying Christmas present
I had my card blocked without warning or notification and could not buy my food shopping while it...
6 Dec 2009
Bank Accounts stories
Unauthorized direct debit, bank will not refund me charges
I received my Nationwide bank statement on the 26th October showing that 3 attempts had been made...
4 Dec 2009
Bank Accounts stories
Smiling all the way to the bank
I bank with Smile which is the internet bank of The Cooperative Bank. I think they are brilliant so...
4 Dec 2009
Bank Accounts stories
Helpful Banking?
I asked for a financial review with my bank as it is supposed to be customer focused and offers...
27 Nov 2009
Credit card stories
Interest rip-off
I have recently had a conservatory built by Everest Home Improvements to be paid for by a credit...
22 Nov 2009
Complaints handling stories
fraud & misrepresentation
MY MUM, SISTER & I have been conned out of £320K by my brother in law who took out a mortgage...
21 Nov 2009
Bank Accounts stories
It's what she signed for....
I recently tried to help my daughter with some financial difficulty by talking to her bank Halifax...
20 Nov 2009
  • « first
  • ‹ previous
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • next ›
  • last »

Privacy Policy Terms & Conditions Contact©Which? 2009